Six primary support departments are located at EAI's corporate headquarters:

The executive department is comprised of eight Executive and Associate Executive Directors.  They are responsible for managing the operations of all EAI client organizations and are accountable for achieving the mission and financial goals established by each respective board of directors. 

Our CFO is a CPA with many years of public accounting experience.  Accounting services include bookkeeping, financial reporting, accounts receivable, dues collection, accounts payable, budgeting, bank statement reconciliation, issue resolution (related to bank charges, return checks, credit card payments and other matters), independent audit coordination and support, cash management, tax preparation, and federal and state law compliance. 

For most membership organizations, future success and even survival depends on leveraging technology to enhance, extend and personalize their members' experiences.  At EAI, information technology is managed by a Chief Information Officer (CIO).  Her department provides systems solutions for all association management processes including Web site development.

Our Creative Director manages a department with full design, copy writing and print production capabilities. Tactical programs include e-commerce, direct mail, direct response advertising, fast fax and development of collateral materials.

Our Director of Conferences is a Certified Meeting Professional (CMP).  Her department provides full meeting planning services for EAI client organizations.

• Program development
• Marketing and promotion
• Budgeting
• Site selection
• Negotiation
• Travel arrangements
• Entertainment and speakers
• Food arrangements
• Trade show management
• Guest programs
• Reservations and registration
• Audio-visual equipment
• Public relations
• Program evaluation

The membership department manages the membership database and is responsible for membership retention activities for all client organizations.